Regional Director - Housing, Property Services & Estates

Regional Director – Housing, Property Services & Estates

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Staffordshire | £119,025 | 10% Car Allowance

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Dawson Jones Recruitment is exclusively supporting the appointment of a Regional Director for a large and ambitious housing provider operating across the Midlands.

This is a rare opportunity to join a significant organisation at a pivotal stage in its journey. The successful candidate will play a key role in shaping culture, driving performance and delivering excellent customer outcomes across a regional portfolio of approximately 8,500 homes

Reporting into the Executive Team, you will provide strategic and operational leadership across Housing Management, Property Services and Estates Services for a regional portfolio of approximately 8,500 homes. In addition, through your Property Services responsibilities, you will hold organisation wide accountability for DLO operations, playing a key role in driving performance, consistency and service excellence across the wider business.

This is a highly visible leadership role requiring someonewho can balance strategic thinking with operational delivery while creating aculture of accountability, collaboration and continuous improvement.

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The Role

•  Providing strategic and operational leadershipacross Housing Management, Property Services and Estates Services

•  Leading customer focused service delivery acrossa regional portfolio of approximately 8,500 homes

•  Holding organisation wide accountability forDirect Labour Organisation (DLO) operations

•  Driving performance across repairs, maintenance,compliance and operational services

•  Leading service improvement, transformation andcultural change initiatives

•  Building and embedding a high performanceculture focused on accountability, ownership and excellent customer outcomes

•  Managing significant operational budgets,resources and business plans

•  Working closely with Executive colleagues,stakeholders and governance groups to support organisational objectives

•  Providing visible leadership across customerservices, operational delivery and organisational performance

•  Supporting the ongoing development of a customerfocused, high performing and values driven organisation

Experience Required

•  Significant senior leadership experience withinsocial housing, property, customer operations or a related sector

•  Responsibility for Housing Management, PropertyServices or broader operational functions

•  Experience leading large multidisciplinary teamsand senior managers

•  Strong understanding of repairs, maintenance,compliance and service performance

•  Experience overseeing or leading DLO operations

•  A track record of driving organisational change,cultural improvement and service transformation

•  Experience managing significant budgets andoperational resources

•  Excellent communication, stakeholder managementand influencing skills

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This is an exceptional opportunity to join a well established organisation with a strong social purpose, significant scale and genuine ambition for the future.

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